We are committed to deliver quality service at the lowest possible cost. We will achieve this with a can do attitude and with empathy for our customers needs and desires in a transparent and open relationship.
Our Quality Policy
To ensure Total Customer Satisfaction and Total Quality Management, all employees of the Thor Companies adhere to our quality policy, which states:
•We will thoroughly understand the needs and requirements of every customer.
•We will consistently provide services that meet or exceed our customers requirements and expectations.
•We will continue to look for new process improvements in all that we do.
•We will perform each of our functions with a Do It Right The First Time standard and a Can Do Attitude.